What is the required sequence for transferring prescription not dispensed?

• A. Enter into computer first, then transfer out.
• B. Transfer out, then enter into computer.
• C. Print a paper copy before any transfer.
• D. Notify patient and proceed.

Answer: (B)

Initiate the transfer first, then update your computer record. When a prescription not dispensed is being moved to another pharmacy, the critical step is to start the transfer with the receiving pharmacy so they have the details and can prepare to fulfill it. Only after the transfer has been initiated (and ideally accepted) should you adjust your own system to reflect that you have transferred the prescription out. This keeps electronic records in lockstep with what’s actually happening outside the pharmacy and avoids mismatches or confusion. Printing a paper copy or notifying the patient beforehand aren’t the required sequence steps for this process.